Privacy Policy

Who we are

This website is operated by Not Dead Yet.

Website:
https://notdeadyet.at/

Contact email:
office@notdeadyet.at

Not Dead Yet documents electronics repair attempts, board-level diagnosis and repair cases. Visitors can contact us and submit information about defective electronics that may become repair candidates.

What personal data we collect and why

We process personal data only where it is necessary to operate this website, communicate with visitors, handle repair submissions, protect the website from abuse, or comply with legal obligations.

Personal data may include:

  • IP address
  • browser and device information
  • date and time of access
  • pages visited
  • email address if you contact us
  • information you voluntarily provide about a defective device
  • name or contact details if included in an email or submission
  • technical details, photos or videos of submitted devices if provided by you

The legal bases for processing are, depending on the case:

  • our legitimate interest in operating and securing the website
  • communication before or during a possible repair attempt
  • your consent where you voluntarily provide information
  • compliance with legal obligations where applicable

Server logs and technical website operation

When you visit this website, the hosting provider may automatically process technical access data. This can include your IP address, browser type, operating system, referring page, requested URL, date and time of access and similar technical information.

This data is required to:

  • deliver the website correctly
  • ensure website stability and security
  • detect technical errors
  • prevent abuse or attacks

This processing is based on our legitimate interest in operating a secure and functional website.

Contact and device submissions

If you contact us by email or use a device submission link on the website, we process the information you provide in order to read, answer and handle your request.

This may include:

  • your email address
  • your name if provided
  • device type and fault description
  • photos, videos or other files you send
  • shipping or return information if required later
  • communication history related to the submitted device

We use this information only to communicate with you, assess the repair case, document the repair process where agreed, and return or handle the device.

Please do not send unnecessary personal data. If a device contains storage media or personal files, remove them before sending the device whenever possible.

Repair cases and published content

Some submitted devices may be documented as repair cases, videos, posts or social media content.

We avoid publishing unnecessary personal information. If a repair case is documented publicly, we normally focus on the device, fault, diagnosis and repair process.

If you send us a device or information and do not want certain details published, please tell us clearly before sending the device or information.

Comments

At the moment, comments may not be actively used on this site.

If comments are enabled and visitors leave comments, we may collect the data shown in the comment form, the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to check whether you use it. The Gravatar privacy policy is available here:

After approval of a comment, a profile picture may be visible publicly in the context of the comment.

Media uploads

If you upload or send images to us, please avoid sending images with embedded location data such as EXIF GPS data.

Visitors to the website may be able to download published images and extract embedded metadata if such metadata is still present.

Cookies

This website may use technically necessary cookies required for basic website functionality, security and login features.

If you log in to the WordPress admin area, WordPress may set cookies to save login information and screen display choices. Login cookies usually last for a limited period and are removed when you log out.

If comments are enabled and you leave a comment, you may be able to opt in to saving your name, email address and website in cookies for convenience.

We currently do not intentionally use advertising tracking cookies on this website. If analytics, advertising or marketing tools are added later, this privacy policy will be updated accordingly.

Embedded content from other websites

Pages on this website may include embedded content or links from other websites, for example:

  • YouTube videos
  • Instagram posts
  • social media links
  • external articles or images

Embedded content from other websites behaves as if you visited the external website directly.

These external websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with the embedded content, especially if you are logged in to an account on that external service.

We have no control over the data processing of third-party websites. Please review the privacy policies of those services.

YouTube, Instagram and social media

This website links to or may embed content from platforms such as YouTube and Instagram.

When you click these links or load embedded content, the respective platform may process personal data, such as your IP address, browser information and interaction data.

Social media platforms may process data outside the European Union or European Economic Area. Please check the privacy policies of the respective providers before using those services.

Email communication

If you contact us by email, your message and contact details are processed to handle your request.

Please note that normal email communication may not be fully encrypted. Do not send sensitive personal information unless necessary.

We retain email communication for as long as needed to handle the request, document the repair case, comply with legal obligations or protect legitimate interests.

Who we share your data with

We do not sell personal data.

Personal data may be processed by service providers used to operate this website and communicate with visitors, such as:

  • web hosting provider
  • email provider
  • WordPress and security tools
  • spam protection services if comments are enabled
  • embedded third-party services when you interact with them

These providers may process data only as necessary for the respective service.

If you request a password reset for a user account, your IP address may be included in the reset email.

How long we retain your data

We retain personal data only as long as necessary for the relevant purpose.

Typical retention periods:

  • technical server logs: as long as needed for security and troubleshooting
  • contact emails: as long as needed to process the request and document communication
  • repair case communication: as long as needed for the repair process, documentation and possible follow-up
  • comments, if enabled: indefinitely, unless deleted, so follow-up comments can be recognized and approved automatically
  • user profiles, if accounts exist: as long as the account exists

Data may be retained longer if required for legal, administrative or security reasons.

Your rights

Under applicable data protection law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • request restriction of processing
  • object to processing based on legitimate interests
  • request data portability where applicable
  • withdraw consent where processing is based on consent
  • lodge a complaint with a supervisory authority

The GDPR provides rights such as access and erasure, and requires transparent information about these rights in privacy notices. [gdpr-info.eu], [gdpr-info.eu]

To exercise your rights, contact us at:

office@notdeadyet.at

Austrian supervisory authority

If you believe that the processing of your personal data violates data protection law, you may contact the Austrian Data Protection Authority:

Österreichische Datenschutzbehörde
Website: https://www.dsb.gv.at/

The Austrian Data Protection Authority is the national supervisory authority for data protection matters in Austria, and the Austrian Data Protection Act supplements the GDPR in Austria. [data-prote…rity.gv.at]

Data transfers outside the EU/EEA

Some third-party services, especially social media or embedded content providers, may process personal data outside the European Union or European Economic Area.

Where such services are used, data transfers may be based on legal mechanisms such as adequacy decisions, standard contractual clauses or other safeguards where applicable.

Automated decision-making

We do not use personal data from this website for automated decision-making or profiling that produces legal or similarly significant effects.

Security

We use technical and organizational measures to protect the website and personal data against unauthorized access, loss, misuse or alteration.

However, no internet transmission or website can be guaranteed to be completely secure.

Changes to this privacy policy

We may update this privacy policy when the website, services, legal requirements or third-party tools change.

The current version is available on this page.

Last updated: 26 July 2026